An invoice is generated for each prescribed appliance (or service) that is requested for an individual patient. The invoice will be included with the appliance on delivery to your office and a copy will remain at the lab. However, do not pay by the invoice, but rather use the invoice to cross check your monthly statement.
The monthly statement is a summary of patient invoices that have accumulated on your account within the current month. Your statement is printed and dated on the last working day of each month. Please note that the current charges on your statement are due and payable by the 15th. This will allow you to keep the convenience of an open account and avoid service charges for late payment.
If you have a question regarding your account, please contact the lab. Have the patient’s name and invoice number available so that we may answer your question promptly.